Poly Name

Introducing you to the Workstyle Personas that you have within your organisation

Poly has been studying workstyle evolution for nearly a decade and we've identified six distinct personas which make up 92% of a typical enterprise.
Persona Connected Executive Connected
Executive
Persona Road Warrior Road
Warrior
Persona Flexible Worker Flexible
Worker
Persona Remote Worker Remote
Worker
Persona Office Collaborator Office
Collaborator
Persona Office Communicator Office
Communicator

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PERSONA #1: CONNECTED EXECUTIVE

Persona Connected Executive

Connected executives are tech-savvy business drivers who go wherever needed to make decisions and solve problems. Due to the fact that they are so versatile in their work style, their pain points include:

  • diversions
  • interruptions
  • unpredictable background noise

They use more communication tools than any other persona, so they have to stay connected across all devices.

Persona Connected Executive
Occurrence in a typical enterprise Occurrence in a typical enterprise
Communication intensity high Communication
intensity

Products

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PERSONA #2: ROAD WARRIOR

Persona Road Warrior

Always on the move, road warriors work outside of the office more than 50% of the time. Due to their constantly changing environment, their pain points include:

  • noise on calls
  • unreliable connections

They also travel light, so they want solutions that are highly portable and easy to use.

Persona Road Warrior
Occurrence in a typical enterprise Occurrence in a typical enterprise
Communication intensity medium Communication
intensity

Products

PERSONA #3: FLEXIBLE WORKER

Persona Flexible Worker

The flex worker splits time between the corporate office, a home office and travel. They are always innovating and adapting their communications channels. Due to frequent remote and on-the-go work, pain points include:

  • difficulty collaborating with colleagues
  • missing important information in the office

The flex worker needs to be "always-on" and communicate across several devices.

Persona Flexible Worker
Occurrence in a typical enterprise Occurrence in a typical enterprise
Communication intensity medium Communication
intensity

Products

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PERSONA #4: Remote worker

Persona Remote Worker

Working from a home office or a remote center, the remote worker has fewer opportunities for in-person meetings and more challenges to successful and productive collaboration. Remote workers depend on:

  • multiple devices
  • unified communications
  • technologies to bridge the gaps between them and their colleagues, co-workers and clients
Persona Remote Worker
Occurrence in a typical enterprise Occurrence in a typical enterprise
Communication intensity medium Communication
intensity

Products

PERSONA #5: Office Collaborator

Persona Office Collaborator

The office collaborator has an office-based work style, is highly collaborative and open to new technology. As many of office collaborators work in open office spaces and spend the majority of the day at their desk, their pain points include:

  • background noise
  • constant disruptions

They want to seamlessly manage their communication across devices.

Persona Office Collaborator
Occurrence in a typical enterprise Occurrence in a typical enterprise
Communication intensity high Communication
intensity

Products

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PERSONA #6: Office Communicator

Persona Office Communicator

As a more traditional work style, the office communicator is most comfortable with familiar systems and devices (like a desk phone). Due to the high percentage of time they spend communicating in the office, their pain points include:

  • being diverted by interruptions
  • background noise
  • lack of privacy on calls
Persona Office Communicator
Occurrence in a typical enterprise Occurrence in a typical enterprise
Communication intensity low Communication
intensity

Products

Would you like to read everything later or share with others? Here you can download a PDF with all the relevant information.

Download personas overview
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Poly has been studying workstyle evolution for nearly a decade. We know about your employee's needs. Let us help you find out which personas are applicable in your organisation and what their communication needs are. We will provide you with a complete organisational scan and show you which tools can help your employees work and communicate more efficient.